Vega SMB is a customer relationship management (CRM) for B2B business. Vega provides the tools and capabilities needed to create and easily maintain customer information, from first contact through to purchase and post-sales. Vega SMB use Microsoft SQL database, and delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability. Vega SMB 2011 integrates with MS Outlook and use templates in MS Office 2010. Vega SMB provides easy-to-use features to help improve the way the people share information in the organization and the way sales and marketing and service target new customers, drive sales activities, manage marketing campaigns, and support resale and service.